COVID 19 & NHS SUPPORT UPDATE – OUR WORKSHOP & SHOWROOM ARE NOW OPEN
*Updated June 2nd, 2020
In these strange and unprecedented times, we want to reassure you that the Sofas by Saxon team are doing everything we can to support and protect our colleagues and our customers.
After 10 long weeks it has been wonderful to welcome back our colleagues and resume handcrafting furniture again and seeing our lovely customers back in our showroom.
On behalf of the Sofas by Saxon team, we thank you for the support you have shown us throughout the lockdown and wish you and your loved one’s good health.
P.S. We would like to say a sincere thank you for the countless messages of support we have received from our customers and the wider community about the volunteer work many of our colleagues have done alongside our local scrub hub to donate vital PPE equipment for the NHS. We are proud to say that we have been involved in producing over 1,000 sets of scrubs which have been warmly received by local NHS keyworkers. Thank you once again for all your support.
P.P.S. We have added a few of the most popular questions we have received since the lockdown restrictions were eased below.
When will I receive my new sofa?
Our workshop has now reopened, and our delivery teams are once again making deliveries. If you have placed an order prior to, or during the lockdown period, you will be contacted by our Transport team at the earliest opportunity to finalise your delivery date.
Are you still delivering orders?
We are delighted to announce that our deliveries will resume on Tuesday 26th May. Our Transport team will be in touch with each customer in advance of delivery to explain our new Covid service delivery procedures. If you have any specific questions relating to our new delivery procedure, please contact us on 01204 365377.
Do I need to make an appointment to visit the showroom?
We know that many of our customer like to ring ahead in advance of their visit to make an appointment. Though not essential for your visit, if you would like to book an appointment please call us on 01204 368413.
For further information on our opening times and general showroom information please click here